Support

We've Got This.

Customer satisfaction is our #1 goal. And with our 100% customer retention rate since inception, we mean that. Our RiseSmart customer support team is completely dedicated to exceeding your expectations. This is one of the many ways in which we differ from traditional outplacement companies and outplacement agencies.

From day one, we're with you every step of the way – and we mean it. Our Client Services team is guided by the same philosophy that shapes everything we do here:

"We’ll take care of your employees and your organization by providing the best service, most personalized support, and the most advanced technology available in the market today.”

Got questions for us? Fire away. No question is too small. You can visit our FAQs to see if we've already addressed any burning questions you may have. If not, contact us anytime — we'd love to hear from you, and we'll reply promptly.

 

Technical Support:

RiseSmart Transition customers:
Call: 877-384-0004, ext. 5
Monday - Friday, 9 a.m. to 5 p.m. Pacific Time
Email: customerservice@risesmart.com for outplacement customer support

RiseSmart Compass customers:
Call: 877-384-0004, ext. 6
Monday - Friday, 9 a.m. to 5 p.m. Pacific Time
Email: customerservice@risesmart.com for career empowerment program support

Need help signing up for your RiseSmart Transition program?
Call: 877-384-0004, ext. 5
Monday - Friday, 9 a.m. to 5 p.m. Pacific Time
Email: customerservice@risesmart.com for outplacement support