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Is HR in need of an overhaul?

Published by Sarah under Career Development, Leadership
Mar 10, 2010

HR professionals shouldn't have to walk a tightrope.

HR professionals shouldn't have to walk a tightrope.

Liz Ryan has written a passionate plea to companies everywhere, arguing that human resource professionals need room to re-invent their jobs. Her prescription, in a nutshell, is fewer forms, more innovation. A human resources vet since “Cyndi Lauper ruled the airwaves,” she doesn’t paint a pretty picture of what HR has to deal with these days. HR departments have both an image problem and a work overload to contend with, she says, and they’re often put in an impossible position:

Now HR people are besieged. They are embattled. Employees hate them, management hates them, and jobseekers hate them most of all. It’s no fun being an HR person with many, many employers today. HR people are the bad guys. They make the rules and enforce them, they’re forced to take away perks and benefits and they lay people off on a regular basis. HR people still talk about Engaging Employees with the Mission, creating cultural Pixie Dust, and making their organizations Employers of Choice, but they don’t say it with as much force as they used to. If they did, their co-workers would laugh out loud or suck their teeth in disgust.

What went wrong, Ryan contends, is that management for the most part simply stopped listening to their HR staff’s best ideas. Turning HR into the “policy police” didn’t help either, in her estimation. Her article is a sobering read, but she also articulates a shining hope for human resources:

I look forward to the economic uptick that will lower unemployment and remind CEOs why they ever hired forward-looking HR people.  I can’t wait for the day when employers are fighting over talent, when sharp and human-focused HR leaders don’t despair for their profession. I’m eager to hear how innovative HR managers will spur collaboration, non-linear thinking and team-and-individual greatness in their shops.

That last sentence in particular is an excellent summation of the contribution that great human resources staffers can make. Let’s hope Ryan’s article gets in front of the right people.

In the meantime, Kris Dunn has his own ideas for how HR types can make things better right away, and it starts with a little tough truth. A human resources professional, Dunn believes there are five lies in HR that are holding back departments everywhere. The worst myth, he thinks, is that HR is responsible for employees’ work/life balance. He remembers Jack Welsh stirring up a hornet’s nest at the HR conference in New Orleans last year when he said “there’s no such thing as work/life balance, there are work/life choices.” At the time, his remarks were seen as insensitive, particularly to women in the corporate world who take time off for family. But Dunn says:

The truth: Employees are responsible for their own work/life balance, and if they want more money, promotions and fame, they’re going to have to work harder than those around them…If you happen to be a team member reading this, the reality is that the business world is chaotic, and everyone’s winging it, to a certain extent. Most companies try to staff at levels relative to the work at hand (more revenue always helps in that regard), but it’s always going to feel like a free-for-all at times.

This is tough-love stuff, for sure, and his other top myths aren’t any easier to swallow: companies always want to provide the best possible benefits for all employees (“if we had any guts,” he writes, “we’d tell employees: ‘We’re not Mom.’”); excellent performance is always rewarded financially; companies always want the best and the brightest; everyone’s always equal in the workplace.

It’s possible to not agree with all of Dunn’s points and still take away an important message: when it comes to making their jobs better, there are simple (if radical) things that HR professionals can do to help themselves. Until employers embrace Ryan’s human resources utopia, that may be the best start for beleaguered staffers.

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Where the jobs aren’t in 2010

Published by Sarah under Career Development, Job Search Advice
Mar 03, 2010

When looking for a career transition, considering the warning signs.

When looking for a career transition, consider the warning signs.

Last time, we considered where job seekers or those looking to make a career transition might look for an industry with huge upside. But there are plenty of industries staring at a steep downside right now, as well, and it can be just as important to know where not to look for a job right now. It’s also worth considering if your own field is topping the not-hot job lists right now.

The Department of Labor has targeted 10 careers it expects to have the largest wage and employment declines through 2018. According to the government, department stores, topping the list, are likely to have lost 159,000 jobs between 2008 and 2018. That’s 10 percent of the industry! Right behind them are semiconductor and other electronic component manufacturers, with a staggering one-third of jobs projected to be lost in that same time period. Auto parts manufacturers, postal workers, printers, sewing-apparel providers, newspaper employees, miners, gas attendants and wired-telecom workers are all expected to take a huge hit.

Besides fair warning for anyone considering those fields, the news is bound to mean anxiety for anyone currently in those fields. Yahoo! Hotjobs’ Margaret Steen has some advice :

What should you do if your industry is on this list? First, don’t panic. The job declines in these industries are projected to take place over a decade. And many jobs—a majority in most of these industries—will remain even after 10 years.

Still, it’s good to start thinking about Plan B. Build your savings and start researching what other industries might be able to use your skills. If you’re nearing retirement and had been planning to move into a different field, you might want to make the move earlier. And if you have many years of work ahead of you, you should consider seriously whether it’s feasible for you to stay in your industry for the long term.

When thinking about careers to avoid,there’s also careercast.com’s list of 10 worst careers for 2010. Since most people probably aren’t even sure what a “roustabout” is (an oil rig or pipeline worker), there’s very little chance of accidentally winding up with the survey’s top worst job. Lumberjack, ironworker, dairy famer, welder, garbage collector, taxi driver, construction worker, meter reader and mail carrier rounded out the list.

One of those fields in particular has been making the news lately, and not in a good way. Just last week, Peter L. Mosca of realtytimes.com reported that:

For the first time since the start of the economic downturn, every state and the District of Columbia reported losing construction jobs over the past twelve months, according to a new analysis of state-by-state employment data released by the Associated General Contractors of America. The research found few signs of a construction industry recovery with only six states reporting construction job increases between November and December 2009.

The online ad research and consulting firm Borrell Associates made their projections for best and worst industries for job openings in 2010, and they had grim news for the retail industry, which they expected to grow a meager 1.3 percent. The outlook for federal government jobs and financial services was even worse, with projected losses of 3 percent of jobs and 12 percent of jobs, respectively.

Finally, if all this news about where not to work starts getting you down, check out the hilarious (and merciless) Avoid This Job site.  It’s not just funny, it’s good advice.

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Where the jobs are in 2010

Could one of these growing industries be the road to a new career?

Could one of these growing industries be the road to a new career?

Job seekers often hear that despite the continuing rise in unemployment, the bleak hiring outlook, and the uncertainty of a drawn-out economic recovery, they shouldn’t worry because “there are still jobs out there!”

They’re meant as words of encouragement, of course, but at a certain point, an exasperated job hunter can’t be blamed for wanting to yell “Oh yeah? Where?”

Where, indeed. Since the mid-90s, there has been plenty of research to go around about the best careers for each new year, and the rise of the Internet has only increased the number of outlets putting the job market under a microscope. At a certain point, in fact, the problem becomes too much information. It can be difficult to get any practical job-search wisdom without looking at a cross-section of the most reliable sources and looking for trends.

The best place to start in any given year is U.S. News & World Report’s annual list of the 50 best careers. Among their top choices for 2010 are: computer software engineer, x-ray technician, firefighter and financial advisor. The magazine’s list is useful because it divides the careers into categories, and one of those categories in particular—health care—has been a fixture on most lists of rapidly expanding job opportunities for several years running now.

Some may consider many of the careers they cover simply too specialized to be useful. However, they do make an interesting point about the field of science and technology:

This category includes the fastest-growing occupation—with a 72 percent growth rate that far outstrips the 10 percent average across careers — of biomedical engineer. Biomedical engineers help develop the equipment and devices that improve or enable the preservation of health. They’re working to grow cardiac tissue or develop tomorrow’s MRI machines, asthma inhalers, and artificial hearts.

Of particular note are two careers that are popping up on a lot of these lists: physical therapist and actuary. The former was also the number two choice for Jessica Hanley in her Yahoo! Hotjobs look at the most “surprising paths to fortune and fulfillment.” One of the biggest selling points for a physical therapy career, besides the fact that many such businesses are expanding into idle commercial space while the overall job market shrinks, is that it generally takes only two years to get the associate’s degree in physical therapy necessary to become a physical therapist assistant. There is expected to be a 33 percent growth in the field over the next eight years. Elementary school teacher, graphic designer and registered nurse also topped Hanley’s list.

Payscale.com’s Carol Tice also discusses physical therapy assistants—along with occupational therapy, sales positions, green jobs, repair technicians and computer security specialists–in her list of growing jobs in the small-business sector for 2010. Tice writes:

If you’ve been focusing your job search on major corporations, you may be missing out on the hottest hiring spot in our slowly dawning economic recovery: small business. Small businesses employ just over half of all private-sector workers, according to the Small Business Administration, and they generated 64 percent of all net new jobs over the past 15 years. Historically, as businesses start to hire again coming out of a downturn, small businesses lead the way.

Then there’s careercast.com’s list of the 10 best jobs for 2010, led by the aforementioned actuary. Computer fields take the next two spots—software analyst and computer systems analyst, respectively—while the rankings of mathematician, statistician and accountant show math skills are always in demand. Incredibly, only one health care field made the top ten: dental hygienist. Perhaps the biggest surprise is historian, at number five, which earned points for a strong hiring outlook, low stress level and healthy income.

Of course, the flip side of these bright spots on the job landscape is that there are plenty of careers in freefall, which anyone looking to transition might want to avoid. We’ll take a look at those next.

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Workers and employers are changing what “office” means

Or are they? According to new figures, they're all the rage.

Or are they? According to new figures, they're all the rage.

We all had a feeling that the traditional notion of an “office” isn’t what it used to be, and now the latest from the U.S. Census Bureau confirms that more Americans than ever are working from home. In the last year that the government has figures for, 2005, the number of home-based workers jumped by almost two million, from 9.5 million in 1999 to 11.3 million in 2005. The report “Home Based Workers in the United States, 1999-2005” also shows that the number of people who worked exclusively from home jumped from 6.7 million to 8.1 million in that same period.

What this would seem to mean for employers is that workers are demanding more flexibility in their workplace. Among the top reasons cited in the 2005 census for reasons to work at home were “better child care arrangements,” “better arrangements for care of other family members” and “allows for school.”

But perhaps the biggest surprise is that it was most often a “requirement of the job” to work at home, according to 77 percent who did. Employers, it seems, want to redefine the workplace, too.

Another big surprise was the big incomes being pulled in by home-based workers: nearly half of them made $75,000 per year, or more. According to the bureau:

The most popular occupations among those who reported working at home were professional (25 percent), executive, administrative and managerial (22 percent) and sales (18 percent).

High-paying jobs were more likely to involve working at home for some or all of the work time. In 2005, 46 percent of people who said they worked at home some or all of the time earned at least $75,000 per year, compared with 34 percent of non-home workers who made at least that much. Those who worked both at home and in an office had the highest percentage of high-paying jobs — about 54 percent of whom made $75,000 or more annually in 2005.

But there was some trade-off: roughly a tenth of those who worked at home at least some of the time in 2005 said they worked 11 or more hours per day. Still, about a quarter of home-based workers felt they had flexibility in their work hours.

Chances are good that when the results from the 2010 census are in, those numbers will be even greater. Business Week noted that the number of people who are self-employed and working exclusively at home in 2005 increased from 3.47 million to 4.34 million , and they see this as further evidence that the so-called “homepreneur” trend .

In his first write-up on the phenomenon last year, John Tozzi said:

More than half of all U.S. businesses are based at home. These companies often are dismissed as quaint hobbyist ventures, but new research suggests that’s a mistake. An estimated 6.6 million home-based enterprises provide at least half of their owners’ household income. Together these “homepreneurs” employ one in 10 private-sector workers, and by many measures they’re just as competitive as their counterparts in commercial spaces.

With so many layoffs, will more and more workers pack it up and go home, and what kind of brain drain could that create for traditional businesses? Too early to say, maybe, but it’s clear that the definition of the American workforce is continuing to shift.

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Do you have staying power in your job?

Published by Sarah under Career Development, Corporate Layoffs
Feb 22, 2010


ax

It’s official: we’re in for a long roller-coaster ride on the job market. After an unexpected drop in unemployment numbers, the government has released new figures that found the number of people filing for unemployment rising once again last week, to 473,000—a gain of 31,000.

The hope, of course, had been that we’d seen the worst of this recession, and that job numbers would steadily improve. The new info means layoffs aren’t slowing as fast as we might have hoped, but it doesn’t change the general consensus that the job picture is improving. The four-week average for new jobless claims dropped by 1,500 to 467,500, and that’s among the best numbers we’ve seen throughout his whole recession (keep in mind, the total of jobs lost is now believed to be around 8.4 million since the end of 2007).

But it’s going to be a long haul. With that in mind, Caroline M.L. Potter over at Yahoo has written a great article about “Super Staying Power” in the workplace.

Sometimes our culture is so focused on upward mobility that we forget about the importance of holding on to the job we have. Naturally, getting the best information possible out there to jobseekers is important, since generally they’re under much more pressure to make a job situation work. It’s also important for human resource professionals to keep up with the latest on how to keep employees happy and maintain an efficient, productive workplace. Even in this job market, there are way too many talented people looking for the Next Best Thing for anyone to rest on their laurels.

But what about employees keeping their bosses happy? In times like these, that’s more important than ever. Job security is at a premium right now. Potter quotes Jason Seiden, author of “Super Staying Power: What You Need to Become Valuable and Resilient at Work,” and the most interesting thing about the top points addressed in her article is that they’re not necessarily the common-sense arguments one might expect. In fact, they’re practically counter-intuitive.

For instance, it might seem obvious that if someone is not exactly clear on his or her work goals, the best thing to do would be to seek as much clarity as possible. But maybe not. According to point number two, “Don’t ask for clarity”:

Nobody seems to get enough feedback or direction these days, and if your workplace is in flux, as many are, you’ll probably get even less. Get over it, says Seiden. ‘When a worker asks for ‘all the details’ about a project, her boss is going to see a lack of critical thinking, a lack of being able to handle ambiguity.’ And, a lack of independence.

He urges professionals to create their own environments at work and resolve problems themselves, ‘whether your boss is a micromanager or not.’”

The other points addressed are “have confidence,” “use positive language” and “find passion where you are.” It’s all good advice, and in this shifting job market, a good reminder that staying focused on one’s present job situation can sometimes be priceless. Change is constant, and not always a bad thing by any means. But a strong showing in one’s current job performance can set up great things down the road.

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Debating the shorter work week

clock

Every time there’s an economic downturn, the debate over a shorter work week becomes a hot topic. It’s back again with a report from the New Economics Foundation which claims that cutting employee hours nearly in half can cure what ails the global economy. The British think tank’s “21 Hours” study begins with the assertion that:

A ‘normal’ working week of 21 hours could help to address a range of urgent, interlinked problems: overwork, unemployment, over-consumption, high carbon emissions, low well-being, entrenched inequalities, and the lack of time to live sustainably, to care for each other, and simply to enjoy life.”

The report argues that the current work week is arbitrary, and that despite the reduction in paid hours, “experiments with shorter working hours suggest that they can be popular where conditions are stable and pay is favorable.”

In an interview  with the BBC, “21 Hours” co-author Anna Coote claims a radical rethinking of the work week would benefit both employers and workers, saying “we could even become better employees—less stressed, more in control, happier in our jobs and more productive.” Meanwhile, the foundation’s policy director Andrew Simms went for the crowd-pleaser: “Hands up who wouldn’t like a four day weekend?”

Since the current recession began in 2008, human resource experts in the U.S. have been tossing around this same idea. The HR Hero ezine published a great article on the subject this month, which jumped off from the assertion by economist Dean Baker that even President Obama’s own economic team doesn’t believe his stimulus package can heal the job market anytime soon. With employers already worried about possible future layoffs, Claudia N. Lombardo writes, shorter workweeks offer an alternative, and she addresses some of the HR worries:

A big concern for employers, particularly in a failing economy, is whether shortening the workweek reduces productivity. Employers may wonder how their company will continue producing at the same level with a reduction in employee hours.

Interestingly enough, according to Aaron Newton, author of “The 4 Day Work Week: Working to Live, Not Living to Work,” a recent survey of more than 10,000 workers revealed that on average, people spend more than two hours each day on personal matters (e.g., surfing the Web or calling friends) while at work. That adds up to 10 hours a week. The study shows that a four-day workweek wouldn’t necessarily reduce production if the focus remains on work.”

Lombardo cites statistics from around the world to back up the argument that maximum time spent on the job does not necessarily equal maximum productivity. If France, with its 35-hour work week, and Norway, with a labor base that works 26 percent fewer hours per year than Americans do, can produce a greater gross domestic product per work hour than the U.S., doesn’t it follow that “face time” at the office may be overrated?

Maybe, but keep in mind that this debate has been going on for nearly a century in the United States. In fact, it was 1926 when Henry Ford famously predicted that “the short week is bound to come because without it the country will not be able to absorb its production and stay prosperous.”

But that major shift in the U.S. workplace never did come. The idea bubbles up every few years, and employers often seem ready to pull the trigger. In a 1997 U.S. News/Bozell survey, almost two-thirds of managers polled said shorter work hours would make workers more productive. But uncertainty on the part of both businesses and their employees has kept it from gaining traction in the mainstream.

It could be that the Great Recession forces a major rethinking in our basic notion of the work week. There are only so many creative alternatives to layoffs, and shorter hours at least offers a certain win-win situation. Last year, the New York Times reported that some employers were trying to save jobs by switching their employees to a 24-hour work week. The article quotes human resource experts and economic analysts, and basically suggests that a strategy of flexibility in these economic times will beat out “the layoff mentality”:

Kim S. Cameron, a professor at the Ross School of Business at the University of Michigan, found in doing research that the more that companies opt for flexibility in downsizing, the better they fare when the economy turns around.

‘When firms can deliver the message that their employees are human resources, rather than human costs or liabilities, they see higher profitability, productivity, quality, customer satisfaction and employee loyalty over the long term,’ Professor Cameron said.”

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Bad bosses and job satisfaction

Published by Sarah under Career Development, Executive Education, Leadership
Feb 17, 2010

us_job_satisfaction

Nobody likes a bad boss. Or do they? According to a new study, the answer is: maybe, if he or she gets results. According to “Perpetuating Abusive Supervision: Third Party Reactions to Abuse in the Workplace,” bosses who behave badly may be allowed to run amuck, depending on their productivity.

The effect a tantrum-prone supervisor can have on the employees taking the abuse has been looked at before, but this study by University of Iowa researchers is the first to examine how workers who weren’t specifically targeted react. Not surprisingly, one of their primary concerns is not becoming a target themselves. But, in an unexpected workplace take on “the ends justify the means,” participants in the study also showed a remarkable willingness to overlook the boss’ behavior.

In fact, the results hinted at a larger and rather shocking possibility: that managerial style has very little to do with a supervisor’s perceived effectiveness at all.

To gather their data, the researchers had a group of subjects read about a fictitious CEO that portrayed him either as a high performer or a low performer and as either a verbally abusive person or not abusive. When asked to rate the CEO, the subjects gave high marks to the productive high performing CEO no matter his management style. In contrast, the non-abusive but poorly performing CEO was given low marks as an executive, despite his likeability.

The researchers said this could have an impact on how companies evaluate employees because previous studies show that employees who feel they are abused are less productive. Since most organizations rate employees using some kind of third-party assessment — by a boss or co-worker, for instance — organizations that do not specifically have a system in place to assess a supervisor’s behavior may be allowing behavior that leads to lower productivity in the long term.

That last point is, of course, key for human resources professionals. What this study is saying, in effect, is that employee evaluations by their peers may not reveal everything we need to know about hostile workplaces.

The consequences for falling into a false sense of security can be dire. Just last month, ironically, the Conference Board released a report which found that job satisfaction in the U.S. is at its lowest level in two decades. To say this is a long-term trend may be a significant understatement, since the group’s first survey was taken in 1987. The 2009 results found 45 percent of U.S. workers satisfied with their job, a steep drop from 61 percent in 1987, and the lowest level in the history of the polling. There, was, unfortunately, no real upside:

The drop in job satisfaction between 1987 and 2009 covers all categories in the survey, from interest in work (down 18.9 percentage points) to job security (down 17.5 percentage points) and crosses all four of the key drivers of employee engagement: job design, organizational health, managerial quality, and extrinsic rewards.

‘Challenging and meaningful work is vitally important to engaging American workers,’ adds John Gibbons, program director of employee engagement research and services at The Conference Board. ‘Widespread job dissatisfaction negatively affects employee behavior and retention, which can impact enterprise-level success.’ In fact, 22 percent of respondents said they don’t expect to be in their current job in a year.

The conclusions to be drawn from the study aren’t pretty. While it’s tempting to say that this must be fallout from the recession, the trending over time suggests that there are core values at stake here. A healthy workplace—even in these challenging times—is more important than ever.

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Consider the effect of social media throughout the employee lifecycle

lifecycleThe impact of social media cannot be denied. The 2009 word of the year was “tweet,” and the word of the decade was “google,” according to the American Dialect Society. Social media such as Twitter, Facebook, MySpace, Flickr, and YouTube—which are defined by their user-generated content—have wiggled their way into most people’s working hours, and thus onto many workplace computers.

In the field of Human Resources, most talk of social media has to do with pre-employment: talent sourcing, advertising job openings, and performing background checks. But social media is now integrated with each stage of the employee lifecycle: before, during, and after. HR practitioners should study their proper use (and possible misuse), and learn what steps to take now to maximize their benefit while heading off potential legal problems.

An excellent article on this topic was just published in The National Law Journal. In “Social media permeate the employment life cycle: Employers must address their use and misuse before, during and after an employee’s tenure,” labor and employment attorney Renee M. Jackson writes about the simultaneous opportunities and risk presented by social media. Here are some of her top thoughts, as well as those of HR pros, on points you should consider at each stage of the employee lifecycle.

PRE-EMPLOYMENT

The networking power of social media is undeniably helping people find jobs, and helping companies find talent. If you’re ready to take full advantage of it, check out an article like Fistful of HR’s “5 Must-Use Social Media Tools For HR & Recruiting Professionals In 2009.”

Know this, though: because people now publicly disclose much more information than they did in the past, organizations must take care, writes Jackson in The National Law Journal:

… Applicants may reveal more information about themselves through social media than they normally would during the hiring process. In making hiring decisions, employers can lawfully use information relating to an applicant’s illegal drug use, poor work ethic, poor writing or communications skills, feelings about previous employers and racist or other discriminatory tendencies. Employers may also lawfully consider an applicant’s general poor judgment in maintenance of his or her public online persona.

Employers, however, may face liability under federal, state and local law for using any information learned from social media about an applicant’s protected class status — race, age, disability, religion, sexual orientation, etc. — in a hiring decision. It may be hard for the employer to prove in later litigation that it only viewed, but didn’t actually use, the information obtained in a social medium when making its hiring decision.

Your organization must seriously consider whether you want to use social media in your talent searches at all. If you do, Jackson recommends that you follow these guidelines:

  • Conduct uniform searches that are just and consistent
  • Use a non-biased third party to perform social media research
  • Do not “friend” applicants to gain access to non-public information
  • And other important points

DURING EMPLOYMENT

One of the biggest issues caused by social media during an employee tenure is the simple theft of working time. There are also matters of privacy, nondisclosure, taboo topics and hostile work environment, brand protection, and many more. The good news is, this is the stage when you have the most control over the situation. Most organizations would benefit from a well-researched, clear, and fairly applied social media policy. To research the matter, I recommend  beginning with “10 Must-Haves for Your Social Media Policy” by Sharlyn Lauby, who you may know as The HR Bartender, or “How to Develop a Social Media Policy” from About.com. There are a wide range of policies, but one thing all the experts agree on is that a successful policy is not arbitrary, but is a genuine expression of the needs of an organization which has considered both the risks and rewards of this new media.

Some of Jackson’s top recommendations for points to include in a policy are:

  • A prohibition on disclosure of the employer’s confidential, trade secret or proprietary information
  • A request that employees keep company logos or trademarks off their blogs and profiles and not mention the company in commentary, unless for business purposes
  • An instruction that employees not post or blog during business hours, unless for business purposes
  • A request that employees bring work-related complaints to human resources before blogging or posting about such complaints
  • And others

AFTER EMPLOYMENT

Then, there are the former employees. Some will be nice, and some will be not-so-nice.

The best defense against nightmare scenarios like this and like this is a having had a good social media policy in the first place—one that lasts beyond employment, if at all possible. But if you are dealing with a situation that falls outside of that, you might want to read an article such as “Dealing with Disgruntled Ex-employees via Social Media.”

Another huge issue is recommendations. Increasingly, people are asking former colleagues to write them recommendations on social media such as LinkedIn. Is that the same as an official post-employment recommendation? Jackson says yes—although it’s difficult to define when people are speaking for themselves, and when they are speaking on behalf of the organization. It’s a good reason to have a solid policy in place.

The warmest and fuzziest scenario is positive relations through social media in the form of corporate alumni networks. In Computer World’s article, “The new word for tech’s ex-employees is ‘alum’” large, successful sites catering to groups of ex-employees are examined. Microsoft’s alumni network, for example, has 10,000 members—what an incredible opportunity for networking and goodwill!

THE TAKEAWAY

What HR should take away from this, writes Jackson, is that the risks of social media are too great to be ignored any longer.

First, employers must understand the myriad issues surrounding social media in the workplace in order to strike the appropriate balance in the eyes of their employees and the law. Then, employers must craft appropriate policies and procedures regarding social media that are consistent with their industry and firm culture, and apply such policies in a consistent, objective and nondiscriminatory way.

Workers are tweeting, googling, and friending, and they’re doing it at all stages of employment. We need to acknowledge this, and craft good policies in response.

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Guiding your career transition in the direction of future growth

crystal-ball

“Career transition” is on a lot of minds these days. The U.S. has more than 15 million unemployed — and if you count the discouraged and underemployed, the number is more like 27 million. You may be one of these people seeking a new job, or you may be one of millions of others who are employed, but trying to strategize a major career change in a tough market. No matter the specifics, the economic downturn is probably affecting your career.

As you craft your long-term plans, you’ll want to consider where the jobs are — and where they are going. Consumption drives these patterns, but so does technology. Don’t forget to account for older generations retiring and leaving needed jobs open, either. All of these elements affect which jobs are available.

Then, to maximize your future demand, think about adapting your strategy — be it higher education, government re-training, or developing a new area of expertise — to a field that is projected to grow.

To help you with your planning, we peeked into our “crystal ball” (actually, government projections) to share the latest statistics for the industries growing the most, and the occupations that will be adding the largest amount of workers, now through 2018.

The Bureau of Labor Statistics recently published its 2010-11 edition of  the Occupational Outlook Handbook, a report on occupations and employment growth trends that is updated every two years. This particular update covers 2008-2018 — meaning it has data through the end of 2008, and projects out to 2018. This is notable because it does cover one full year of the downturn (2008), which began in December 2007. Nationwide, employment is projected to increase by 15.3 million (approximately 10%) over the decade between 2008 and 2018, and the OOH describes exactly where the growth will be. Here is the OOH’s list of the 20 “fastest-growing” professions through 2018, as measured by percentage of growth.

  1. Biomedical engineers: Slated to add 11,600 jobs, a 72% increase
  2. Network systems and data communication analysts: Will add 155,800 jobs, a 53% increase
  3. Home health aides: Set to add 460,900 jobs, an increase of 50%
  4. Personal and home care aides: Will grow by 375,800 openings, or 46%
  5. Financial examiners: Slated to add 11,100 jobs, an increase of 41%
  6. Medical scientists, except epidemiologists: 44,200 jobs will be added, a 40% growth rate
  7. Physician assistants: This field will add 29,200 jobs, growing by 39%
  8. Skin care specialists: Set to add 14,700 positions, growing by 38%
  9. Biochemists and biophysicists: Will grow by 8,700 positions, or 37%
  10. Athletic trainers: Set to add 6,000 jobs, a gain of 37%
  11. Physical therapist aides: 16,700 jobs will be added, a gain of 36%
  12. Dental hygienists: The workforce will add 62,900 jobs, an increase of 36%
  13. Veterinary technologists and technicians:  Slated to add 28,500 jobs, a 36% increase
  14. Dental assistants: Will be adding 105,600 jobs, growing by 36%
  15. Computer software engineers, applications: Set to add 175,100 jobs, a growth rate of 34%
  16. Medical assistants: Will grow by 163,900 personnel, an increase of 34%
  17. Physical therapist assistants: 21,200 jobs will be added, growing by 33%
  18. Veterinarians: Will add 19,700 jobs, an increase of 33%
  19. Self-enrichment education teachers: Slated to add 81,300 positions, an increase of 32%
  20. Compliance officers, except agriculture, construction, health and safety, and transportation: Will add 80,800 jobs, growing by 31%

The first thing to note about this list is that a smaller industry can show an explosive rate of growth, yet still add fewer jobs in total than a huge industry that is growing more slowly. This is shown by the top occupation, biomedical engineer, which is going up steeply (72%!), but in spite of this is still only adding one job for every 39 added of the #3 job, home health assistant.

Examining the above list, here are some big trends I observe in the fastest-growing industries:

Biological sciences: In the Top 20, we see a high demand for biomedical engineers (#1) and biochemists and biophysicists ( #9), which reflects medicine’s growing interest in genetic research and biologic drugs. If you are inclined toward the sciences, biology would be a strategic area to explore.

IT: Don’t overlook the second-fastest-growing job, network systems and data communication analysts, which is set to add more than 150,000 new jobs, while computer software engineers, applications, #15, is adding another 175,000. Together, this is 325,000 jobs, so people who can run networks and write software will definitely continue to be needed.

Health assistance: Home health aide is #3, while personal and home care aides are right behind at #4. It makes sense: our increasingly aging population has an independent spirit, values their health, and would like help with it at home rather than at an institution. Physician assistants (#7), dental hygienists (#12), dental assistants (#14) also reflect these demographics, plus increased access to and demand for medical and dental services. Could you grow a career around this?

Veterinary sciences: The pet is of ever-increasing importance in the U.S.: people devote more of their money to a pet’s needs than before, and rates of pet ownership are up. So it’s not surprising to see veterinarians at #18 and veterinary technologists and technicians at #13. If you love animals, veterinary medicine may be the path for you.

Those were the occupations with steep growth. If you’re more interested in which occupations will be adding the most jobs in terms of sheer numbers, the following list (also from the new edition of the Occupational Outlook Handbook) delivers that. Here are the 20 occupations that will be adding the most new jobs, in individual openings:

  1. Registered nurses (581,500)
  2. Home health aides (460,900)
  3. Customer service representatives (399,500)
  4. Combined food preparation and serving workers, including fast food (394,300)
  5. Personal and home care aides (375,800)
  6. Retail salespersons (374,700)
  7. Office clerks, general (358,700)
  8. Accountants and auditors (279,400)
  9. Nursing aides, orderlies, and attendants (276,000)
  10. Postsecondary teachers (256,900)
  11. Construction laborers (255,900)
  12. Elementary school teachers, except special education (244,200)
  13. Truck drivers, heavy and tractor-trailer (232,900)
  14. Landscaping and groundskeeping workers (217,100)
  15. Bookkeeping, accounting, and auditing clerks (212,400)
  16. Executive secretaries and administrative assistants (204,400)
  17. Management analysts (178,300)
  18. Computer software engineers, applications (175,100)
  19. Receptionists and information clerks (172,900)
  20. Carpenters (165,400)

Observations on the list of occupations that are growing the most:

Healthcare: The need for registered nurses is #1. Although they didn’t make the Top 20, you should know that licensed practical and licensed vocational nurses came in at #24 on the list, and physicians and surgeons ranked #28. Being a doctor or nurse has always been an in-demand profession, and the demand will continue.

Services: The service sector is adding millions of jobs in the coming eight years. A large portion of them are adjacent to healthcare; home health aides are #2, while nursing aides, orderlies, and attendants is #9, and personal and home care aides is #5. Other growth areas in service are food preparation and landscaping.

Construction and carpentry: Good news! Building is projected to come back from its current slump, making construction laborer #11 on this list, and carpenter #20.

For more planning resources, be sure to visit the OOH website. There, you can read up on hundreds of jobs. For each job, you will find descriptions of the duties and working conditions, the skills and experience needed, projected earnings, and even information on the job in your region. It is a valuable resource for imagining, planning, and implementing your successful career transition.

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Grow as a learning organization with a mentoring program

Published by Sarah under Career Development, Executive Education, Leadership
Jan 08, 2010

learning-org

If one of your business resolutions for 2010 is that your company should grow as a learning organization, developing a mentoring program should be high on your to-do list. Mentoring is useful and popular because it benefits the individual mentors and protégés alike, all while helping the larger organization. Whether you are focused on grooming existing talent or simply sharing organizational knowledge, mentoring can help your organization grow, thrive, and change.

A notable expert in the field of mentoring is Lois J. Zachary, Ed.D. Dr. Zachary is the author of the books The Mentor’s Guide: Facilitating Effective Learning Relationships, The Mentee’s Guide: Making Mentoring Work for You, and Creating a Mentoring Culture: The Organization’s Guide. She regularly blogs about mentoring at Lois Zachary’s Mentoring Expert Blog. She writes:

A mentoring culture is a vivid expression of an organization’s vitality. Its presence enables an organization to augment learning, maximize time and effort, and better utilize its resources. The relationship skills learned through mentoring benefit relationships throughout the organization. As these relationships deepen, people feel more connected to the organization. Ultimately, the learning that results creates value for the entire organization.

Her article on mentoring culture delves into the eight hallmarks of an organization that can support a successful mentoring program. The eight points are covered in depth here in Part 1 and Part 2 — and really deserve their own full reading, because they’re that good — but a quick look at what’s necessary is right here:

  • Accountability — Determine goals, responsibilities, desired outcomes and accomplishments
  • Alignment — Ensure a cultural fit within your organization
  • Communication — Use consistency in your message, but express it using multiple modalities
  • Value and Visibility — Employ branding, messaging, and rewards for your program
  • Demand — Use buzz about your program to create a “multiplier effect”
  • Multiple Mentoring Opportunities — Support multiple types of mentoring (both group and one-on-one, for instance) to appeal to a wide population
  • Education and Training — Integrate the program with other training opportunities while remaining flexible and diverse
  • Safety Nets — Anticipate challenges and provide pro-active support to participants to ensure success

This is just a short preview of Dr. Zachary’s wisdom; for elaboration on these themes, you’ll want to look into her books or her mentoring blog.

As you plan a program, you will undoubtedly find yourself asking: why do some mentoring programs thrive, while some fail? How can I ensure that I am doing what’s necessary for my fledgling mentoring program to thrive?

HR consultant and writer Judith Lindenberger tackled this question on Evan Carmichael’s blog in the thought-provoking post “Play ‘20 Questions’ to Develop a Successful Mentoring Program.” She recommends you ask yourself her 20 illuminating questions before you seriously embark on a mentoring program. Some of the questions are far-seeing and strategic, while others are extremely down-to-earth and practical. I guarantee that among the 20 questions, there are at least a few you haven’t considered yet. You’ll consider issues such as these:

  • What are our business reasons for developing a mentoring program?
  • How will we pair mentors and protégés?
  • What are our criteria for success?
  • How will we motivate our employees to participate?
  • What should we do to support long-distance mentoring?

…and 15 more. Launching a mentoring program can bring great value to your organization, but because it affects so many individuals, you’ll want to thoroughly research the issue first, identifying resources, goals, mechanisms, measurements, and more. If you use the mentoring culture resources we have provided here, you’ll be much better prepared to meet the challenges of introducing mentoring to your team and furthering your collective journey into becoming a true learning organization.

Any experience launching a mentoring program? Share your best tips in the comments!

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