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How does RiseSmart Express measure success of its outplacement programs?

In addition to saving companies money through our cost-effective outplacement model, lowering future unemployment tax claims and tax liability, and reducing legal fees as a result of unhappy impacted employees seeking restitution, RiseSmart leads the outplacement industry in results.

Our results speak for themselves:

  • 74% of eligible RiseSmart program participants land a new job within their program terms.
  • 83% of participants find jobs with equal or greater salaries than their previous role.
  • Participants land jobs 60% faster than the national average.
  • RiseSmart has a 98% enterprise customer retention rate.
  • We have received more awards and recognition than all of our competitors combined.
  • 98% program satisfaction rating by our participants

How will our employees be matched with relevant jobs?

We match our program participants to relevant job leads in three ways, depending on which package they receive. First, all participants have access to our proprietary, patented SmartMatch Engine™ technology which delivers lists of suitable jobs based on the job seeker’s desired roles, companies, and industries, and creates intelligent rankings to help job seekers respond to the most relevant opportunities first.

Secondly, participants receiving Boost, Ignite, and Empower packages have access to a full time personal job sourcer who will provide handpicked and highly relevant job leads based on the job searcher’s own preferences and the criteria most likely to land them the right job.

Finally, all participants in the Boost, Ignite, and Empower packages will be introduced to over 6,500 recruiters actively looking for talent in a variety of industries and locations around the world. This level of exposure is unparalleled in the outplacement industry.

When and where will our employees meet with career coaches?

While all our coaches are based in the U.S., our coaching model is location-independent and accessible anywhere and at a time that’s convenient for the job seeker. We match program participants with the best possible coach, based on industry and career goals, not simply by who is within driving distance. RiseSmart program participants can schedule coaching sessions with a click of a button. We’ve made it easier and faster for participants to set, reschedule, or cancel appointments to accelerate the time spent getting market ready and quickly get the guidance they need to succeed.

What training do your career coaches have?

Our career coaches have 12 years of experience in HR and/or recruiting and 8 years of experience in career coaching on average. We deliver proprietary, International Coach Federation (ICF) certified training and professional development programs to all our coaches on a regular basis. In addition, our coaches hold outside certifications from over 42 different certifying bodies, including CPCC, ACC/PCC/MCC, SHRM, HCRL and more.

What is the background of your resume writers and branding experts?

All our Professional Resume Writers adhere to Certified Professional Resume Writer (CPRW) best practices, have received specialized training through our proprietary professional development programs. We don’t outsource our resume and branding services, as many outplacement providers do. In addition, all of our resume writers are based in the U.S. and bring many years of experience as human resources and recruiting professionals in a variety of industries and locations around the country.

How do I choose which package to offer my employees?

Our outplacement packages are designed to allow you to choose a package based on your budget as well as the level of experience of your impacted employees. Package descriptions include a suggestion for matching services with an employee’s role, and all our prices are listed up front. How you decide to distribute services is totally up to you.

Does RiseSmart offer services to help the company prepare for a layoff?

In addition to our programs for your employees, we offer SmartSessions to help guide you through manager notification training and resiliency training best practices prior to conducting the actual lay off. See Additional services in our feature detail page here.

How successful is the RiseSmart program for employees?

Our track record speaks for itself. Not only do participants of RiseSmart career transition programs land new jobs 60% faster than the national average, 83% of those who go through our programs report finding employment that pays at least the same, or better than their previous job. 98% of program participants report satisfaction with our services.

What can I tell my employees to expect from RiseSmart when I notify them of their separation?

No matter which package you’ve chosen for your employees, we’ll get them started on their career search efforts right away. All employee participants will have access to online assistance and resources within 1 business day of you providing us their email address. As soon as they receive an activation link, they can log in.

Boost, Ignite, and Empower participants can expect a personal call or email from one of our career transition experts, within 2 business day of you providing us employee contact details.

How is RiseSmart Express different from other outplacement providers?

RiseSmart Express has the unique position of being both an outplacement solution designed with the small to medium sized business in mind, and being the leading contemporary career transition solutions provider for more than 10 years.

RiseSmart Express is uniquely designed to support small businesses through a one-touch sign up process instead of requiring a long-term contract that doesn’t meet the unique organizational needs of small businesses.

Our range of offerings that include both high-tech and high-touch options are proven to reduce the unemployment period, thereby protecting the corporate brand while reducing potential unemployment tax charges and reducing the likelihood of litigation.

How long will it take after the layoffs for my employees to get started with RiseSmart Express?

Within 2 business days of receiving your employees’ contact information, your employees will be able to engage in job seeking activities and moving on toward their new beginnings.

Do you have any information that I can include in my employee packets at notification?

Yes. We will provide you with digital notification brochures explaining each of our programs. Our brochures are available to print, or you can choose to distribute the information digitally.

Do I need outplacement for all of my impacted employees?

Our research shows that the trend for a growing number of organizations is to extend outplacement and other severance benefits to every employee. Employers wanting to make good on their promises to employees and project an employee-first culture are choosing to offer outplacement to all their impacted employees. We have packages with services and pricing to allow you to offer valuable career transition services to your entire workforce without breaking the bank.

What if I need outplacement programs for employees outside of the U.S.?

As the leading provider of contemporary career transition services for organizations in more than 40 industries and 70 countries, we can tailor a program to meet your needs. We have packages and pricing available for every size company in every industry across the globe. Contact us to learn about our Enterprise Level Packages and international pricing.

When will someone reach out to me to begin the process of using RiseSmart services?

You will receive an email within 48 business hours from purchase order date. If you have any concerns please feel free to reach out to us at

What are the benefits to employers for offering outplacement services to all employees?

Besides the knowledge that they have done the right thing for their employees and that they are living out their corporate values in a material way, our customers enjoy a variety of benefits from offering outplacement to every impacted employee, including:

  • Stronger brand equity
  • Improved remaining employee morale and productivity
  • Lower future unemployment tax claims
  • Few legal claims from impacted employees
  • Increased business opportunities
  • Higher alumni sentiment

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