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How long has RiseSmart been in business?

RiseSmart was founded in 2007 and is the leading provider to contemporary career transition services for organizations in more than 40 industries and 70 countries. RiseSmart’s “beginning to beginning” approach combines dedicated career coaching and personal branding with patented technology and tools to support transitioning employees.

RiseSmart is a Randstad company. Who is Randstad?

The Randstad Group is a global leader in the HR services industry and specializes in solutions in the field of flexible work and human resource services.

How secure is my employee information?

Our secure workbench allows you to securely transmit, view, and edit your impacted employee list. Sensitive data is delivered and received by encrypted data transfer with bank-level security within our platform. Unlike other outplacement providers, we don’t expose your employees’ privacy to unreliable and insecure email transmission.

How secure is my credit card information?

We use Shopify to ensure a secure shopping experience for our customers. Shopify is certified Level 1 PCI DSS compliant.

How secure is my company information?

We take the privacy of our customers seriously. We don’t reveal customer names to anyone, without the express written consent of organizations who want to help us tell our story. You can rest assured that our relationship with you will remain strictly confidential.

Is there training for my employees to use the technology platform?

Yes, when your employees log into the platform for the first time, they will be given step-by-step instructions through a series of help videos. At any time, program participants can ask questions and get technical support through a robust help center available within the platform.

Where do I upload my employee information?

You will receive step by step instructions directly from RSX account services.

How do I get started?

Be on the lookout for an email with a link to our HR technology platform, Insight. Until then, here are three simple steps to get started:

  1. When you receive the email with the link to Insight, please click on the link and create your login access.
  2. When you’re ready to notify your employees, please provide them with the brochure that corresponds to the package you are providing so that they know you will be making sure they are taken care of between layoff and landing their next job. Here are the links: Spark Boost Ignite Empower
  3. Provide us with your impacted employees’ information as soon as possible. We will personally contact each individual immediately to begin the transition process. To securely transmit your employee information, simply log into Insight and click the [Add Lists] button near the top right corner of your screen.

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